Your goods should reach you in perfect condition, but if a parcel arrives partly or completely damaged you should write those issues directly onto the delivery note in the presence of the delivery courier. Most manufacturers will deal directly with customers who have goods under warranty, and as the experts on these items contacting them directly can be an efficient way to solve your issue. If you wish to return a faulty product to us, please first contact us to request an RMA form by telephone on 01 or email, then follow the instructions to authorise the return of your goods. If your goods arrive faulty or develop a fault within the warranty period, you can either return them to us for repair/replacement, or contact the manufacturer directly, whose customer service teams can help fix many common problems over the phone or via email. Security & More may charge the customer 25% of the cost of the device at the point of sale to compensate for time spent processing the return and restocking of the product.
STEYR MANNLICHER M9A1 SOFTWARE
Product in original undamaged box (including box inner's)ĬD-ROM software (if opened then re-stocking fee applies)
Goods should be in their original unused condition, complete with all original items as below (as applicable) - any product that has been willfully damaged, scratched, neglected, modified or repaired shall be sent back to the customer at their expense: You will be responsible for the cost of the return of the product and any associated accessories.Īll goods should be packaged in a secure parcel to avoid damage in transit. If you are unhappy in any way with your purchase then please e-mail us at or phone on 0 and our customer service team will advise you on how return the product(s) safely back to us. *If you selected the Pargo option for shipping we will send you through a waybill to be attached to the returning box, all you need to do thereafter is drop it back to the pickup point that you collected from. This does not affect your statutory rights.Īll returns will be booked by us with our dedicated courier, please insure that the returning products are wrapped in bubble or orginal box that it was sent with as to protect to parcel. If any goods containing software that has been opened, used or registered are returned, a 25% fee will apply to compensate us for the loss of software element of the goods in question. Please note that, with the exception of faulty merchandise, we cannot accept software or goods containing software where the seal has been broken or the software has been registered. We will refund the price of the item after we have inspected the goods and confirmed the condition of the goods as appropriate for a refund. Our Customer Service team is also on hand to answer any further questions you might have.įor all items you wish to return please contact by telephone on 01 or email and follow the instructions to authorize the return of goodsĪny item may be returned for any reason within 7 days of the date of receiving your order provided it remains in a saleable condition with original packaging. We have a returns process in place which is fully detailed below. Unfortunately of course sometimes things can go wrong, and if they do we like to make sure you can return your order as easily as possible. We dispatch thousands of orders every week and hopefully there aren't many times you will need to return goods to us. All our products are covered by a minimum 6 month warranty unless otherwise stated. We offer you 7 days following receipt to return your item back to us. Something wrong with your parcel or not happy with a product?
0 kommentar(er)
